Festival FAQ

Getting Here

The Northern Lights are situated in the centre of Dumfries, DG1 2BS

Walking from Dumfries Train Station.

We are just a short 5 minute walk.

Walking from Dumfries Bus Stop Whitesands 

We are a slight upward incline to High Street

Driving to us

The nearest car parks, parking discs available from most local shops. Click here for Car Parking

Get In Touch with the team

If you have a query for our Customer Service Team, please make sure you have checked our FAQ page as it is likely you will find the answer there. Send us an email northernlights@bigburnssupper.com

Where is the Event?

Northern Lights 2026 is across venues in Dumfries Town Centre over a 0.5 mile radius, around a 10 minute walk from Burns statue to Burns Mausoleum located in St Michaels Church Dumfries and Dock Park. 

What times does the event run ?

Northern Lights 5pm-10pm daily

Rabbies Winter Village 

Thursday 15th 

12pm – 9pm

Friday 16th

12pm – 11pm

Saturday 17th

12pm-11pm

Sunday 18th

12pm – 11pm

Monday 19th

12pm-9pm

Are there any food and drink stalls?

We have a variety of stalls in Rabbies winter village located near fountain on the High street.  

Link

Who is playing and performing in Rabbies Winter Village and what time?

Link

Are there any family events?

Link

What to wear/bring?

With our event being an outdoor event in winter in Scotland. It is expected that we may have adverse weather conditions. Please dress appropriately for the weather. Wear appropriate footwear and warm waterproof clothing.

How much does it cost?

Northern Lights and Carnival are free to enjoy, thanks to our incredible funding partners. 

You can purchase VIP experiences here which allow you to jump the queue and, includes your own tour guide. 

If you want to donate towards 2027 donate here or in buckets at our lighting venues.

Are dogs allowed?

Well-behaved dogs kept on a lead are welcome with responsible owners. As long as the dog is comfortable with crowds, noise and flashing lights, also pick up after themselves.

Assistance dogs are also welcome. Most are instantly recognisable by the dog jacket or harness.

Can I volunteer with you? 

Link 

Are there flashing lights? 

Not all installations have flashing lights.  Where there is excessive strobe usage, we will let you know when you enter the space.  

Wheelchair and mobility scooters 

Access Guide recompleted

Why not book one of our free Access tours, where our Access hosts can guide you through the experience?

Noise and audio 

Northern Lights will contain 11 instalments with accompanying music.

We have switched off or lower sound on Monday relaxed between 4.30pm – 5.30pm

Can I touch the installations?

No